Privacy Policy

1. Who we are

Operon Systems Global (“Operon”, “we”, “us”) is a private company incorporated in Mumbai, India. This Privacy Policy explains how we collect, use, and protect personal data when you visit our website or interact with us.

2. What we collect

When you submit a diagnostic request or contact form, we collect:

• Contact information (name, work email, company, role)
• Business information you choose to share (team size, revenue band, operational pain points)
• Information about how you found us (referral source, where applicable)
• Standard server logs (IP address, browser type, referrer) for security and analytics

3. How we use it

We use your information to respond to your inquiry, schedule and conduct the diagnostic conversation, prepare the written assessment, and follow up on the engagement if both sides agree to proceed.

We do not sell, rent, or share your personal information with third-party marketers.

4. AI and data handling

We use AI tools internally as documented on our Operating Model page. Sensitive client information is anonymised before passing through any AI tool. No information you share with us is used to train any public model.

5. Cookies

We use a small number of essential browser-storage entries to operate the site and, with your consent, Google Analytics 4 to understand aggregate traffic patterns. We implement Google Consent Mode v2 - analytics storage is denied by default until you make an explicit choice. We set no advertising or marketing cookies, and the advertising consent signals are kept permanently denied; we do not run paid campaigns or any cross-site tracking.

You can review the full list of cookies and change your preferences at any time via the Cookie Policy or by clicking “Cookie settings” in the footer of any page.

6. Your rights

Under GDPR, the Australian Privacy Act, and California Consumer Privacy Act, you have the right to access, correct, delete, or export the personal data we hold about you. Email privacy@operonsystemsglobal.com and we will respond within thirty days.

7. Retention

Diagnostic submissions are retained for the duration of any active engagement plus twenty-four months. After that, the record is anonymised or deleted. Contact-form submissions are retained for twelve months unless they become an active engagement.

8. Security

We use industry-standard transport encryption, access controls, and audit logging. We will notify affected individuals and regulators within seventy-two hours of any breach involving personal data, in line with applicable law.

9. Contact

Questions about this policy: email privacy@operonsystemsglobal.com or write to Operon Systems Global, Mumbai, India.