Book Teardown

How we work

Three steps. Clear pricing. One written guarantee.

This is the whole offer, in order, with the numbers on the page. We start with a paid teardown of one operation. If the fit is real, we fix one core operation in 90 days: designed, built into the tools you already run, proven with your own numbers, and handed to your team. From there you expand one scoped quarter at a time, or you take it in-house and we leave. No open-ended retainer. No hourly meter.

Built for founder-led agencies, D2C brands, and tech-enabled services where every deliverable, every order, every approval still lands on one desk.

This page covers the offer, the prices, and the guarantee. For how the work is actually done (Technology, Processes, People), see the method.

The path

One path, three steps. You decide at each one.

You are never asked to buy the whole thing up front. Each step earns the next, and each step is priced and scoped before you commit to it.

International pricing is its own rate card, not a converted rupee figure.

01

Operations Teardown

Paid. Credited in full against your First Win. The cheapest way to find out if we’re right.

02

First Win in 90 Days

₹3–4L list · founding rate ₹1.5–2L. We co-define one measurable win, fix one core operation, and guarantee it in writing.

03

Quarterly Wins

Scoped expansions, one quarter at a time. Never a retainer. Exit whenever the next quarter isn’t worth it.

All prices exclude applicable taxes; GST is charged additionally as per law. International prices exclude taxes; you may owe reverse-charge VAT/GST in your jurisdiction.

What you keep at every step

Working software on the tools you already run, written documentation, a trained team, and a warranty window after we leave. Built to leave.

Step 01

Operations Teardown

The cheapest way to find out if we’re right — and the only step you can buy without talking to us for weeks first.

What it is

A paid, structured teardown of one operation you pick. We look at the actual tools, the actual workflows, and the actual numbers. Not a questionnaire. You get a written report back, not a sales deck.

What you get

  • Three to five concrete operational findings, each with the symptom, the root cause, and what it is costing you in time, money, or risk.
  • A recommended priority order for the first 90 days.
  • An indicative scope and price band for a First Win. Written, not verbal.
  • A redacted sample of the exact report format is on the Teardown page. No invented case studies — this is what you would actually receive.

Price + credit

Paid up front. The full Teardown fee is credited against your First Win if you proceed. If you don’t, you keep the report and owe nothing further. See the price and book on the Teardown page.

₹50,000

Fully credited against the First Win.

Step 02

First Win in 90 Days

One core operation, fixed and handed over in 90 days, with the win defined and guaranteed in writing before we start.

Price

₹3–4L list

Founding rate ₹1.5–2L: 2 founding slots · in exchange for a documented case study + a reference call · rate steps up to list once the slots are taken.

We’re early. The founding rate is a real discount in exchange for real proof — a written case study and a reference call once you’ve seen the result. It is not a permanent price. When both slots are gone, it is gone.

What’s in scope

  • One core operation, agreed in the Teardown (for example: your project intake and approval flow, your order-to-fulfilment ops, or your client-delivery handoffs).
  • The process designed, then built into the tools you already run — Shopify, WhatsApp Business, Notion, ClickUp, Zoho, HubSpot, Slack, Razorpay, Google Sheets, whatever your stack is. Your stack, not ours.
  • Written SOPs and a dashboard for the operation, so it runs without you in the room.
  • A named owner on your team trained to run it, plus the weekly cadence artifact (below).
  • The measurable win, co-defined up front and guaranteed (below).

What’s out of scope

  • Everything that isn’t the one agreed operation. We fix one thing well in 90 days rather than four things halfway. Additional operations are Quarterly Wins, priced separately.
  • Specific revenue or growth numbers we don’t control. The guarantee is on the operational win we co-define, not on your market.
  • Ongoing staffing. We build the operation and leave it running; we don’t become the person who runs it.

Payment shape

Billed in three tranches across the 90 days. The final tranche is the one the guarantee puts at risk — see the clause below.

The First Win starts with a Teardown. Book your Teardown →

The guarantee, in full

We co-define the win. Miss it, and the final tranche is waived.

A vague guarantee from a firm with no track record is worth nothing. So here is the whole clause, in plain words. This is the version that goes in the engagement agreement.

The First Win Guarantee

  1. 1. What we guarantee.

    We guarantee one measurable operational win: a single number, with a starting baseline, a target, and a date. Not a vibe, not “improved efficiency” — one number that is either hit or missed at day 90.

  2. 2. Who defines it, and when.

    You and Operon define that number together, in writing, before the first tranche is invoiced, during the Teardown and confirmed at kickoff. Both sides sign it. If we can’t agree on a number we can both stand behind, the engagement doesn’t start. Example shape: “Time from order placed to order dispatched drops from a 42-hour baseline to under 12 hours by day 90,” or “Project approvals stop routing through the founder: 90% of approvals closed by the named owner, measured across the final 30 days.”

  3. 3. How a miss is judged, and by what evidence.

    The number is read from your own systems — the same tool and the same report used to set the baseline. Your Shopify, your ClickUp, your dashboard, your data. Not our summary of it. At day 90 we pull the number from that source together. If it is at or past the target, the win is met. If it is short, it is a miss, and the guarantee triggers. There is no interpretation step we control alone.

  4. 4. What voids the guarantee (client-side failures).

    The guarantee is void if the miss was caused by the operation not holding up its side. Specifically:

    • Agreed system access or data was not provided within the agreed window.
    • The named owner on your team was not assigned, or was pulled off for more than a total of ten working days across the 90.
    • The engagement was paused, or the operation’s scope was changed mid-flight, at your request.
    • Decisions we recommended in writing were not actioned within the agreed timeframe.
    • The cause was an external shock outside the operation (a platform outage, a regulatory change, a demand collapse) rather than the system we built.

    We name these up front because a guarantee only means something if both sides know exactly when it applies. If none of these happened and the number was missed, the guarantee stands — the shortfall is ours, not yours.

  5. 5. What is waived.

    The final tranche of the First Win fee, one third of the total, is waived. You are not billed for it, or it is refunded if already paid. This is a fee waiver on a miss, not a full refund: the work delivered in the first 60 days is real, it stays with you, and it is yours to keep either way. We put the last third of our own fee on the outcome; we don’t put your first two-thirds at risk after we’ve already done the work.

  6. 6. What happens next, either way.

    • If the win is met: we show you the number from your own system, and you decide whether the next operation is worth a Quarterly Win. No obligation to continue.
    • If the win is missed and the guarantee stands: the final tranche is waived, we complete the handover (documentation, trained owner, working software), and you keep everything built. There is no obligation to continue, and no penalty on either side beyond the waived tranche. We would rather hand you a working operation and a waived fee than argue about a number.

Step 03

Quarterly Wins

Once the first operation runs itself, you expand one scoped quarter at a time — never on an open-ended retainer.

Each quarter is a fresh, scoped piece of work with its own defined outcome: the next operation, a deeper automation, a second dashboard, or hardening what’s already live. You approve the scope and the price before the quarter starts. When a quarter’s outcome isn’t worth the next one, you stop. Nothing auto-renews.

Price

₹75K–1.5L / month

Scoped to the quarter’s outcome.

Why it’s not a retainer

A retainer bills you for time whether or not anything ships. A Quarterly Win bills for a defined outcome you agreed to before it started, and it has a natural exit every 90 days. We would rather earn the next quarter than lock you into it.

How this differs

What each of the usual options leaves behind, and what we hand you instead.

If you’re weighing this against a fractional COO, an EOS implementer, or an AI automation agency, here’s the honest mechanical difference. It isn’t about who’s smarter. It’s about what’s still standing after the engagement ends.

A fractional COO

What you’re really buying
A senior person, one or two days a week, giving direction.
What’s left when they leave
When they roll off, the direction leaves with them. You rented judgment; you didn’t build the machine that holds it. The gap comes back.

An EOS implementer

What you’re really buying
A framework and a meeting rhythm: the traction model, the L10 meetings, the accountability chart.
What’s left when they leave
A binder and a cadence. The rhythm is real, but nobody built the operation underneath it. The tools, the SOPs, the automations — still on your plate.

An AI automation agency

What you’re really buying
A bot or a workflow bolted onto whatever process you already have.
What’s left when they leave
An automation running on top of a broken process, with no one monitoring it. When it drifts, it’s your problem, and it usually amplifies the mess it was pointed at.

Operon

What you’re really buying
One operation, redesigned and built into the tools you already run, proven against your own baseline, and handed to a trained owner.
What’s left when they leave
A working operation you own outright — software on your stack, written SOPs, a trained person, and a warranty window. We’re built to leave, so what we build has to stand without us.

So if you’ve been searching for an alternative to a fractional COO, an EOS implementer alternative, or a way to get more from an AI automation agency than a bot bolted onto a broken process, the difference is the same in every case. We design the process first, build the technology into your existing stack, prove it with your own numbers, and hand it over. The others rent you a person, a framework, or a bot. We leave you an operation that runs.

See exactly how we build (Technology, Processes, People) in the method.

How the 90 days feel

You get a written update every week, on the same day.

The engagement runs on a fixed weekly rhythm with two anchors you can hold us to: one scheduled checkpoint and a written Friday update. You always know what shipped, what’s in flight, and what decision is on you next. No status-chasing, no “let me check with the team.”

The week

  • One scheduled checkpoint (30–45 minutes), on your calendar: priorities, decisions, anything that broke. The one live meeting the engagement needs each week.
  • Build ships async through the week: workflow builds, dashboard work, SOP drafting, automations — landing in your tools as they’re ready, not saved up for a demo call.
  • Nothing goes live unannounced: anything switching on in your live stack gets a written pre-flight note and an agreed switch-on window first.
  • Friday: the written weekly update lands.

The artifact — what the Friday update contains

One written note, same format every week:

  • Shipped this week: what is now live, with a link to it in your own tools.
  • In flight: what’s mid-build and when it lands.
  • Your decision: the one or two things we need you to decide or unblock before next week, stated plainly.
  • Against the win: where the co-defined number sits versus baseline and target, so the guarantee is never a surprise at day 90.

You keep every weekly note. Together they are the written record of exactly what was built and why.

After we leave

What happens when something breaks after we’re gone.

“Built to leave” raises a fair question: if you hand it over and walk, what happens the first time something breaks? Here are the actual terms.

  • 30-working-day warranty window after handover. If anything we built breaks, a broken automation, a dashboard that stops updating, an SOP step that doesn’t hold, we fix it at no charge within that window. This covers defects in what we built, not new changes you make to it afterward.
  • After the window: break-fix is available on request, priced as a flat fee per fix — a fixed rate we quote before any work, scoped to the specific thing that broke — or rolled into a Quarterly Win if you’d rather we keep hardening the operation. Either way you’re never locked in. You can also take the documentation and fix it in-house, because it was built to be owned.

The honest version

We would rather build things that don’t break than sell you insurance against our own work. The warranty exists so that “built to leave” doesn’t quietly mean “left on your own.” The documentation and trained owner are the real warranty — the 30-day window and paid break-fix are the backstop.

Capacity, stated plainly

At most two clients at a time. One build in its heavy phase.

We cap Operon at two client engagements, and we stagger them. A 90-day First Win is design-heavy at the start, build-heavy in the middle, prove-and-hand-back at the end — and only one engagement is in its build-heavy phase at any time. That’s the number where both founders are genuinely inside your tools and numbers during your heavy weeks, instead of half-inside two. This is a real constraint, stated plainly, not a scarcity tactic.

The continuity answer

A firm selling you freedom from founder-dependency has to answer the obvious question: what about your dependency on us? So: we run on the same documented system we sell. Every SOP, dashboard, and automation is built to be handed over from day one, and every weekly note is written so the work doesn’t live in one person’s head — ours included. If one of us is unavailable, the operation and its record don’t stop, because they were never built to need a specific person in the room. That is the whole point of the method, and we hold ourselves to it first.

Founding slots are limited to 2, scheduled one heavy phase at a time. When they’re taken, the founding rate steps up to list and the next opening is the next quarter.

Straight answers

Questions people ask before booking.

How does the guarantee actually work?+

Before we start, you and we write down one measurable win — a single number with a baseline, a target, and a date — and both sign it. At day 90 we read that number from your own system. If it’s missed, and none of the named client-side conditions caused the miss, the final third of the fee is waived and you keep everything built. The full clause is above.

What happens if something breaks after you leave?+

There’s a 30-working-day warranty window after handover — anything we built that breaks, we fix free within it. After that, break-fix is a flat fee per fix, or folded into a Quarterly Win, and you always have the documentation to fix it in-house. Details in the warranty section.

Why is the Teardown paid?+

Because a paid teardown gets you a real written report and gets us a real look at your operation — not a free sales call dressed up as value. The full fee is credited against your First Win if you proceed, so if you go ahead it effectively cost you nothing.

Why only two engagements at a time?+

Fixing one operation properly means being in your tools and numbers weekly. Two clients — staggered so only one build is in its heavy phase at any time — is where the quality holds. It’s a real cap, tied to the founding rate. The full picture is in the capacity section above.

What exactly do you build?+

Working software on the tools you already run (Shopify, WhatsApp Business, Notion, ClickUp, Zoho, HubSpot, Slack, Razorpay, Google Sheets — your stack), the written SOPs and dashboard for the operation, and a trained owner on your team to run it. A redacted sample of the Teardown report, the first thing you’d receive, is on the Teardown page.

How much of my team’s time does this take?+

One named owner on your side, plus your time in the weekly checkpoint and on the decisions in the Friday note. We build the operation; we need your team’s input and one person to hand it to, but we don’t need them full-time. If the named owner is pulled off for more than ten working days across the 90, note that it affects the guarantee.

Can I buy just one part, like the dashboard or the automation, on its own?+

The First Win is scoped as one whole operation because a dashboard on a broken process or an automation with no owner doesn’t hold. Standalone automation and dashboard work is available on Services as an on-ramp, but the guaranteed 90-day win is the whole operation, not a part of it.

The next step

Start with a Teardown.

Everything on this page starts the same way: a paid teardown of one operation, credited in full against your First Win. You get a written report either way. If we’re not right for you, the report is still yours and you owe nothing more.

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